Nondiscrimination Notice
Virginia Hospital Center Arlington Health System and its affiliated entities, including but not limited to VHC Health Physicians, VHC Health Pediatrics, VHC Health Urgent Care and its other affiliated but separate legal entities (collectively, “VHC Health”) complies with applicable Federal civil rights laws and does not exclude individuals, treat them differently, or discriminate on the basis of race, age, color, national origin, religion, disability, sexual orientation, gender, gender identity or gender expression.
VHC Health provides:
- Free aids and services to patients and their companions with disabilities to communicate effectively with us, such as:
- Access to qualified sign language interpreters or interpretive devices for the deaf or hard of hearing.
- Written information in other formats (large print, audio, accessible electronic formats, other formats).
- Free language services to patients and their companions with limited English proficiency, such as:
- Access to qualified interpreters.
- Written information in other languages.
If you need these services, please contact our Patient Relations Department at
703.558.5577.
If you believe that VHC Health has failed to provide these services or discriminated in another way on the basis race, age, color, national origin, religion, disability, sexual orientation, gender, gender identity or gender expression, you may file a grievance by contacting:
VHC Health
Attn.: Patient Relations Department
1625 N. George Mason Drive
Arlington, VA 22205
Phone:
703.558.6195,
703.558.5551 (TTY)
Fax: 703.558.5273
patientrelations@vhchealth.orgA grievance may be filed in person or by mail, fax, or email. If you need help filing a grievance, the Patient Relations Department is available to help you.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights electronically through the Office for Civil Rights Complaint Portal, available at
www.ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue SW., Room 509F, HHH Building
Washington, DC 20201
Phone:
800.868.1019,
800.537.7697 (TDD)
